What's on your mind?

[DerVVulfman]

... Hey, it's been a couple of months since I had AT&T for my phone service.  So what do I get now?  A phone bill from AT&T for two months!  Really???

What is this?  Rinse-Lather-Repeat?  I just received another bill from AT&T for the same two months, and it was dated the 20th, three days AFTER I finished talking to AT&T Service.

Yes, I called them again and this time I got another representative (I recorded THIS one for quality assurance too), and she was a bit flummoxed.  She confirmed that I did indeed have my account closed in February, that I did call last week, and that an order was placed for the bill to be squashed. 

This time, the call was a mere 7 minutes long. That's half the duration of the one from last week.  Maybe SOMETHING will be done about it.  That I openly told both reps that I was recording the conversation, said recording could be considered valid and legal if it ever came to court.  Sheesh......