08-13-2021, 07:12 PM
(This post was last modified: 08-13-2021, 07:13 PM by DerVVulfman.)
(08-12-2021, 08:36 PM)DerVVulfman Wrote: Just how will they react when they see a Marylander is still being billed in a state they have cancelled service?
FINALLY!!!! A representative from the head of AT&T CALLED and APOLOGIZED. Brad...(last name withheld HERE) ... stated I will receive proper notification after the final August 25th billing cycle and I should get a letter not long after that showing a completely zeroed out balance... and very likely a damn check.
As to my content at the Better Business Bureau, I let him know in no uncertain terms that I would not make a thank-you reply until I see this done.
Side note: Apparently, someone managers are gonna get a smackdown after he saw all the calls that went unresolved down there.